Advice & FAQs

Clear answers. Before you dive in.

24 answers to help you choose, fit and care for your goggles, and order with confidence.

Choosing goggles

What does Podiumz sell, and why choose the brand?

Podiumz is a Québec brand offering swimming goggles, HydroFlex lenses, accessories and apparel. Our models address practical needs: comfort, fit, lens choice and clear vision. The + range adds reactivatable anti-fog technology; HydroFlex lets you change lenses without replacing the frame.

HydroFlex or HydroSpeed: which suits me?

Choose HydroFlex for its wider shape, soft seal and interchangeable lenses: a versatile training option. HydroSpeed has a smaller profile on the face and a competition focus. Use our comparison and finder to match a model to your swimming.

I am new to swimming. Where should I start?

Start with your swimming conditions and priorities. Explore HydroFlex for comfort and versatility, or HydroSpeed for a compact competition profile. Then choose lenses for the light conditions and either classic anti-fog or the reactivatable + range.

What is the difference between classic and +?

Both ranges remain available. The + range uses our long-lasting anti-fog technology, reactivated with wet fingertips. Classic lenses require different care: do not touch or rub the inside. Always check the range shown on the product page.

Which lenses should I choose for indoor pools or sunshine?

Light blue HydroFlex lenses suit indoor pools and lower light. Mirror lenses suit brighter outdoor conditions. A HydroFlex double kit includes both sets for different swimming conditions.

Do the goggles fit small and large faces?

Complete HydroFlex and HydroSpeed goggles include four nose bridge sizes, XS to L, to adjust spacing. HydroFlex is wider and HydroSpeed more compact. Fit is individual; contact us if you are unsure which model to choose.

Fit & care

How do I adjust goggles without overtightening?

Choose a nose bridge that positions the seals comfortably around your eyes. Put the goggles on and gradually adjust the strap for a stable fit. If you need to pull hard, reassess the bridge size and seal position rather than tightening further.

Does HydroFlex leave fewer marks around the eyes?

HydroFlex’s soft seal and wider shape help distribute pressure and may reduce marks. Results depend on your face and adjustment; no model guarantees zero marks. Avoid overtightening the strap.

My goggles leak. What should I check?

Check that the seals are clean, properly positioned and free of trapped hair. Try another nose bridge size and gently readjust the strap. If leaking continues, contact Podiumz with your model and a description of the issue.

How do I reactivate anti-fog on the + range?

Before swimming, immerse the goggles for 5 to 10 seconds, gently shake and put them on. If performance decreases, wet your fingertips and gently touch the inside of the lenses to reactivate the treatment. This method is only for the reactivatable + range.

Can I touch the inside of classic lenses?

No. Classic anti-fog treatment is sensitive to rubbing. Avoid touching or wiping the inside. Touch reactivation is reserved for the + range; check which model you own before doing so.

How do I clean and store my goggles?

Rinse in fresh water after each swim and air dry away from heat and direct sunlight. Store them dry in a case. Avoid abrasive products and rubbing the inside of classic lenses.

Contents & shipping

Do replacement HydroFlex lenses include a frame?

Products labelled HydroFlex lenses contain lenses only. Complete goggles include a frame and the lenses specified on their page. Check the contents: replacement lenses are not a complete pair of goggles.

What is included in a HydroFlex double kit?

The double kit includes HydroFlex goggles and two lens sets: light blue and mirror. Adapt to different conditions without buying a second frame. Check the kit page for the range and anti-fog treatment included.

Is the hard case included with goggles?

The Podiumz hard case is sold separately. Check the product contents before ordering. Add a case in the set builder to group your items in one cart.

How much does shipping cost?

In Canada, standard shipping is CA$4.99 and is free from CA$79.99 before tax, after discounts, for eligible items. Apparel, preorders and international shipments may have separate rates. Applicable fees are confirmed at checkout.

Shipping information
When will my order arrive?

In Canada, allow approximately 1 to 5 business days for standard in-stock swim equipment. This is an estimate: timing varies by destination and carrier. Apparel, preorders and international shipments may have different timelines. Check your confirmation and tracking link.

What if my purchase does not suit me?

The current policy allows returns within 15 days of the original purchase date, for unused products in their original condition and packaging. Personalized and final-sale products are excluded except for defects or quality issues. Contact us for authorization; return shipping is your responsibility unless the product is defective or damaged.

Read our policies

Shopping & support

How do I request an exchange or report a defect?

Email performancepodiumz@gmail.com with your order number, proof of purchase and a description of the issue. For an exchange, the team will provide instructions and check availability. Defect requests are assessed under the applicable warranty terms.

Read our policies
How do I build a set and get the discount?

All items count: 2 items 5% off, 3 items 10% off, 4 or more items 20% off. The highest tier applies; percentages do not stack. Cannot be combined with other promotions. Selection estimate; cart confirms discounts, tax and shipping.

Does the displayed total include tax and shipping?

The cart shows an estimated total after applied discounts. Applicable tax and shipping are determined at checkout based on your order and address. Check the final summary before confirming your purchase.

How do I order and choose an apparel size?

Open the product page, review photos and the size guide, choose options and add the item to your cart. Then check quantities, discounts and your address at checkout. In the set builder, explicitly choose colour and size before adding apparel.

Can I see the products worn and try them in a store?

The home page features a swimmer photo and apparel shown on people. Explore product galleries and customer reviews to help you choose. Our Store Locator helps you find a retailer; contact the store before visiting to check model availability.

Who is William Proulx, and how do I contact Podiumz?

Podiumz founder William Proulx started triathlon at 11 and began working on his first prototypes at 15. This Québec brand grew from his sports experience and a search for comfort in the water. Read Our Story or contact the team at performancepodiumz@gmail.com.

Contact us